Glamour & posh website for premium travel agency. No-code.

Online presence package for one of the most prestigious travel agents in Poland. Those photos made the work so enjoyable. Just eyeball it!
Client

Rapala Travel

Scope

Art direction, Web design, Visual development

Agency

Smuw Studio

Challenge

The website for luxury travel concierge services targeting high-end clients needed the best from the web design world - a proper look and feel, but also a wisely positioned and designed UI, because the main target was over 50. I needed to combine the easiness of use, while still having this prestigious vibe along the way. It had to be simple, but elegant, and convert properly.

Planning & research

Before beginning the design process, I conducted extensive research on our target audience and the travel industry. This included analyzing the websites of competitors, surveying potential customers, and examining industry trends. The client's marketing team did deliver some kind of personas, but they were more like an overview of an ideal audience, quite far away from a real-world scenario. I managed to nail down the worst & base cases during this stage, and I found a safe middle ground for each.

Design & development

Using the sketches and wireframes as a guide, I designed the website with a green color scheme and golden accents to convey luxury and exclusivity. I also incorporated high-quality photos of luxurious destinations to entice potential customers. Before launching the website, I organized extensive UX testing to ensure that it was intuitive and easy to use. This included usability testing with a group of target users and gathering feedback on the overall design.

Content creation & management

After making any necessary revisions based on the UX testing results, we launched the website. It was a success - partially because it was showcased during an amazing wine&dine event with keynotes about the company's mission, team, etc. Since then - the team of 2 wonderful woman are running this site without any issues - adding new travel offering every single day.

The outcome

The green color scheme and golden accents effectively conveyed a sense of luxury, and the beautiful photos of destinations captivated potential customers. The website's user-friendly design also received positive feedback from users, leading to an increase in bookings for the agency.

Conclusion

Rapala's office staff and website visitors have consistently praised the look and feel of the site, with many commenting on the professional and visually appealing design. Currently they barely manage to address all the leads that this site is generating.

0
days
development
0
additional
jobs since launch
0
issues
to this day

Feedback

The actual one. No sugar coating.

Agnieszka Rąpała

CEO @ Rapala Travel
We couldn’t be happier with the result. The website is visually stunning and modern, but it’s also incredibly user-friendly. Many clients are commenting on the professional and appealing design. Bart truly exceeded our expectations and delivered a website that we are proud to show off to our clients and potential customers. He is always responsive and willing to go the extra mile to ensure that our projects are completed to the highest standard. Being clear in his communication, makes it easy to collaborate with him throughout the whole project.